{"id":2248,"date":"2025-05-27T08:32:56","date_gmt":"2025-05-27T08:32:56","guid":{"rendered":"https:\/\/2025.kivikoda.ee\/?page_id=2248"},"modified":"2025-09-26T06:37:57","modified_gmt":"2025-09-26T06:37:57","slug":"uldtingimused","status":"publish","type":"page","link":"https:\/\/kivikoda.ee\/en\/uldtingimused\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-44z4q0-3d5e37c773e0c64a2c93183599a63ecc main_color avia-section-huge avia-no-shadow  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2248'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kniw8-8321238c2c8fe9d796daab65f6901a7c\">\n#top .flex_column.av-2kniw8-8321238c2c8fe9d796daab65f6901a7c{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-2kniw8-8321238c2c8fe9d796daab65f6901a7c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-2kniw8-8321238c2c8fe9d796daab65f6901a7c{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-2kniw8-8321238c2c8fe9d796daab65f6901a7c av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-animated-generic fade-in av-zero-column-padding'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7\">\n#top .av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7{\nmargin:40px 0 170px 0;\npadding-bottom:0;\nfont-size:5vw;\n}\nbody .av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 .av-special-heading-tag{\nfont-size:5vw;\n}\n.av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-mb69hqap-c7fae9a9236f881961a41ac82949bbe7 av-special-heading-h3 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >General terms and conditions<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mb52jdig-27c43d8a5cb2cf9d386958959bf4f37a'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ol>\n<li><b> SUBMISSIONS<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">1.1 Before confirming the order, the Buyer has read the instructions for measurement, installation, warranty and maintenance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.2 The specification of the order shall specify: the name of the stone, the surface finish, thickness, dimensions and quantity, edge finish, shape and openings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.3 Samples and photographs of stone materials are for illustrative purposes only and actual products may differ from those shown (see point 8).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.4 All special agreements approved by the Seller must be in writing.<\/span><\/p>\n<p><b>2. TARGET<\/b><\/p>\n<p><span style=\"font-weight: 400;\">2.1 The delivery time indicated in the quotation is indicative and may vary according to the supply chain situation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2.2 The Seller shall inform the Buyer of changes in the delivery time as soon as they occur. If the Seller has informed the Buyer in advance of possible delays, the Seller shall not be liable for any costs incurred by the Buyer or other parties.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2.3 If an invoice for advance payment has been issued to the Buyer, the calculation of the delivery time starts from the date of receipt of the advance payment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2.4 If an order confirmation has been issued to the Buyer, the delivery time shall be deemed to be as set out in the confirmation, unless otherwise agreed.<\/span><\/p>\n<p><b>3. ORDER ACCEPTANCE<\/b><\/p>\n<p><span style=\"font-weight: 400;\">3.1 The Buyer is obliged to accept, check and sign the delivery note confirming that the order meets the requirements, unless otherwise agreed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.2 The Seller has the right to consider the order as accepted even if the Buyer has not signed the delivery note, but the Seller has the proof of delivery of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.3 If the Buyer refuses to accept the order, the Buyer shall still be obliged to pay for the order in full, after which the ownership of the product shall pass from the Seller to the Buyer.<\/span><\/p>\n<p><b>4. GUARANTEE<\/b><\/p>\n<p><span style=\"font-weight: 400;\">4.1 If the Buyer has any complaints about the delivered order, he must submit them in writing with supporting evidence (e.g. pictures, videos). If necessary, the Seller may ask for additional information or send his staff to check the defects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">4.2 Complaints must be submitted within a reasonable time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">4.3 Warranty conditions are available on the Seller's website.<\/span><\/p>\n<p><b>5. PAYMENT TERMS<\/b><\/p>\n<p><span style=\"font-weight: 400;\">5.1 By paying the deposit or confirming the order, the Buyer shall be deemed to have accepted the Seller's General Terms and Conditions and the order specification shall be deemed to meet the Buyer's requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">5.2.The final invoice must be paid prior to acceptance of the ordered goods or prior to commencement of installation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">5.3 In the event of late payment of invoices and failure to comply with reminders, the Seller has the right to refer the claim to the relevant institutions.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">5.4 If the payment is late, the Seller is entitled to charge a late payment interest of 0.066% per day. In the event of a dispute, the Buyer is still obliged to pay the invoice within the due date.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">5.5 If the Buyer fails to pay the invoice or refuses to do so (including in the event of a complaint), the Seller has the right to reclaim the delivered order.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">5.6. V<\/span><span style=\"font-weight: 400;\">disputes will be settled by arbitration in accordance with Estonian law.<\/span><\/p>\n<p><b>6. RIGHT OF WITHDRAWAL<\/b><\/p>\n<p><span style=\"font-weight: 400;\">6.1 The right of withdrawal does not apply to custom-made products made to the Buyer's dimensions and\/or specifications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">6.2 Specially manufactured products include all products which have been processed by the Seller in order to adapt the raw material to the Buyer's requirements.<\/span><\/p>\n<p><b>7. MEASUREMENT AND INSTALLATION<\/b><\/p>\n<p><span style=\"font-weight: 400;\">7.1 The Buyer or his representative shall be present during the survey carried out by the Seller and shall provide the necessary information on any changes or additions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.6 The drawing based on the measurement shall be submitted to the Purchaser for approval. The Buyer shall check the order specification and the drawing for conformity with the latest modifications and confirm the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.2 If the Buyer wishes to cancel the order after the survey but before the start of production, the Buyer shall be invoiced for the survey work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.4 The Seller shall not carry out the following works during the installation unless agreed in writing:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.4.1. Dismantling of existing work surfaces.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.4.2. Siliconing between the work surface and the wall if the walls are rough or of soft material.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.4.3. Electrical and plumbing work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">7.5 If the conditions set out above are not met, the Seller shall be entitled to refuse to carry out the surveying and installation works. Any additional costs shall be borne by the Buyer.<\/span><\/p>\n<p><b>8. STONE SURFACE PROPERTIES<\/b><\/p>\n<p><span style=\"font-weight: 400;\">8.1 The Seller uses natural stone materials, which may result in variations in tone and pattern on the flat surfaces.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">8.2 The following characteristics may occur on the surface of stone materials:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">8.2.1. Small air bubbles (visible as bright spots).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">8.2.2. Small spots (visible as cracks).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">8.2.3. Structural differences (visible as stains).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">8.2.4 Other deviations in colour and pattern tone, if the dimensions of the pieces do not allow them to be produced from a single panel.<\/span><\/p>\n<p><b>8.3 Weight of material per m2:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30mm natural stone: 90 kg<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">20mm Silestone and Dekton: 50 kg<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12mm Silestone and Dekton: 30 kg<\/span><\/li>\n<\/ul>\n<p><b>8.4 Basic tolerances on the dimensions of details within the tolerances:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">length and width of detail \u00b12 mm<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hole dimensions \u00b11,5 mm<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stone surface curved up to 2 mm<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">angles \u00b10,3\u00b0<\/span><\/li>\n<\/ul>\n<p><b>8.5 Level thickness<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a030 mm Natural stone \u00b1 2 mm<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12 and 20 mm Silestone, Dekton \u00b1 1 mm<\/span><\/li>\n<\/ul>\n<p><b>NB!<\/b><span style=\"font-weight: 400;\"> Thicknesses of two adjacent parts are offset, with a tolerance of \u00b10.2 mm.\u00a0<\/span><\/p>\n<p><b>8.6 Technological stock in the form of liners:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">There is a 1-3mm gap between the flat surfaces and the walls.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The gap between the stones is 1-2mm<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">2-4 mm between the backsplash and the upper cabinets<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Stone overhangs from cabinet 2-20 mm <\/span><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2248","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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